FAQ-Help

Frequently Asked Questions......


What is the deadline for ordering lunches?
          

All orders must be in by 11am, the day before delivery. Lunches can also be booked up to 30 days in advance. Though we try to accommodate all of our customer's needs related to our lunch program, we must maintain these deadlines due to our purchasing and kitchen operational schedule. Thank you for understanding! 

When can I cancel lunches?    

You can cancel your child's meal up to 9 am on the day the lunch is to be served. Please note any field trips, doctor's appointments, vacation dates, etc. prior to ordering. For any events scheduled on short notice, it is the parent's responsibility to contact us and cancel previously ordered lunches. 

What if my child is sick?   

You have until 9 am that morning to cancel. Please contact us. 

Do I get a full credit for a cancelled lunch?   

If you cancel the lunch by 9 am the day lunch is to be served, you will receive a full lunch credit for future use. 

How does GoodFellas4Kids handle food allergies?

We prepare meals in a facility that uses nuts, soy, wheat and other known allergens. We uphold strict sanitation procedures to reduce the risk of cross contamination. If your child has food allergies, it is your responsibility to contact us directly to discuss any potential risks in our menu. However, depending on the nature and severity of your child's allergy, we suggest being cautious in allowing anyone other than you to prepare his/her school lunches. We honor all school policies regarding food allergies. 

Is GoodFellas4Kids' packaging earth friendly?

We use asmany recyclables or compostable containers as possible. We are always looking for better and more environmentally friendly way of packaging our meals. 
 


Address: 1139 Harter way, Folsom 95630
Phone: 916 990-4628