FAQ-Help

Frequently Asked Questions......


What is the deadline for ordering lunches?
          

All orders must be in by 11am, the day before delivery. Lunches can also be booked up to 30 days in advance. Though we try to accommodate all of our customer's needs related to our lunch program, we must maintain these deadlines due to our purchasing and kitchen operational schedule. Thank you for understanding! 

When can I cancel lunches?    

You can cancel your child's meal up to 9 am on the day the lunch is to be served. Please note any field trips, doctor's appointments, vacation dates, etc. prior to ordering. For any events scheduled on short notice, it is the parent's responsibility to contact us and cancel previously ordered lunches. 

What if my child is sick?   

You have until 9 am that morning to cancel. Please contact us by email at gfellas1@sbcglobal.net or by calling (916) 990-4628

Do I get a full credit for a cancelled lunch?   

If you cancel the lunch by 9 am the day lunch is to be served, you will receive a full lunch credit for future use. To redeem your credit(s), please email us with the day(s) and item(s) of choice.

How does GoodFellas4Kids handle food allergies?

We prepare meals in a facility that uses nuts, soy, wheat and other known allergens. We uphold strict sanitation procedures to reduce the risk of cross contamination. If your child has food allergies, it is your responsibility to contact us directly to discuss any potential risks in our menu. However, depending on the nature and severity of your child's allergy, we suggest being cautious in allowing anyone other than you to prepare his/her school lunches. We honor all school policies regarding food allergies. 

Is GoodFellas4Kids' packaging earth friendly?

We use asmany recyclables or compostable containers as possible. We are always looking for better and more environmentally friendly way of packaging our meals. 
 

How to we place an order?

Please go to our website at goodfellas4kids.com (for first time users, please create an account). Click on the calendar and from there, you will see the days with corresponding menu items offered. From there, choose your days/items then proceed to payment. Please click on the submit button. You will get a confirmation email after you have completed the order process. 

If you have multiple children, we would prefer separate orders to ensure they get the lunch they ordered without confusion.

 

**VERY IMPORTANT: Please make sure you click on the right school and grade for your child.

 

*Please make checks payable to- GoodFellas4Kids or GoodFellas Catering
Address: 460 S Lexington Drive, Folsom, CA 95630
Phone: 916-990-4628